February 3, 2026

How To View Live Footage on a Mobile Phone

  1. When opening your ProVision CAM 2 App, you may be greeted by a blank screen or buffering cameras. 

  1. Start by clicking the two stacked rectangles 2nd from the top right corner.
    *You can also try restarting the ProVison app or checking to make sure you have a strong connection to Wi-Fi or Data 

Once you are on the server list there are 2 things you can try to fix your issue.

  1. You may have had account credentials changed. If there is a a red dot above the login icon. *(See Image Below) Just click the icon and enter in the correct login information.
  2. You may need to just reload your cameras, if so just click the Icon that looks like a play button (Number 2 in the image above) This will bring you back to the live feed screen and will start loading your cameras. 

Another common issue with viewing your live cameras is only being able to see 1 or a few of your cameras. This can be fixed in 2 ways.

  1. The first solution for only seeing a single camera is double tapping the visible camera to return to the default view.
  2. The other option is pressing the 4 Square icon center at the bottom of your screen. You can then choose how many cameras you want to display at a time. 

*Warning, displaying more than 9 cameras at a time can slow your phone and drain your battery.

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